You can request deletion of your Elitenet Achievers student account and associated personal data from the mobile application or through the email request option below.
Recommended
Open the Elitenet Achievers app and follow this path:
Open the Elitenet Achievers mobile application.
Go to your Profile section.
Open Account Settings.
Tap Delete Account.
Review the deletion notice and confirm your request.
Alternative Method
Send the request from your registered email address using the subject:
Include the following information:
Registered full name
Registered email address
Registered mobile number
Reason for deletion, if you wish to provide one
After your identity and account ownership are verified, we will delete or anonymise personal information that is no longer required.
Student profile and account information
Course progress and lesson activity
Test attempts, answers and scores
Doubt questions and support content
Saved learning content and preferences
Authentication and active session information
Certain payment, invoice, tax, dispute, fraud-prevention, security or legally required records may be retained for the applicable legal or operational retention period.
Deleted information may also remain temporarily in secure backups until the normal backup retention cycle is completed.
Verified account deletion requests are normally processed within 7 working days.
For additional information about how we collect, use and protect personal information, read our Privacy Policy .
